Walter Wind Instruments is committed to protect your privacy at all times, in all situations. The information we collected about you is only used to process your orders and is then discarded.
Please be assured that your personal information will be used for our informational purpose only and will not be disclosed to any other party. 

We will contact you using the information you provided us only regarding:
• your payment invoice
• your tracking number
• verification of shipping address
• payment request
PRIVACY POLICY
We guarantee that all items are as described and 100% customer satisfaction guaranteed. If for any reason you are not satisfied with your purchase, simply return the item within 30 days of receipt and we will issue you a refund for the full amount of the purchase price. The refund will be handled in the same method as the purchase.

You must return the package in its original packaging and original new re-sellable condition. We are also happy to exchange the item for another of equal or greater value within 30 days of your original purchase.

If the item is not returned in its original condition and must be sold as “used” or the item has broken parts, a restocking or repair fee will be charged.

All refunds must be returned to Walter Wind Instruments at the buyer’s cost regardless of the reason.

•Please send us a message before your shipping back the item!

RETURN /REFUND
All the products we carry on our web page comes with a standard One Year Limited Warranty. This gives you a complete peace of mind knowing that your investment is well protected.

Conditions:
• This Warranty starts from the day the instrument is received.
• This warranty covers all defects in workmanship with all labor and          
  material cost for repair.

Limitations:
This warranty does not apply to parts that are subject to normal wear such as reeds, corks felts,
pads, drumheads, and drum sticks. Nor does this warranty apply to damage occurring in shipping,
handling, abuse or neglect, deterioration by reason of perspiration, corrosive atmosphere, or other
external causes such as extremes in temperature or humidity, modifications, scratches or
discoloration, accidents or acts God.
WARRANTY
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  Our Products in the International Music Fairs
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in the parade